Delivery Options

Product

Standard delivery option

Arrival window

Delivery partner

Contraception
(Daily pill)

Free 24-hour tracked

1-2 days from the point of dispatch

Royal Mail

Contraception
(Emergency pill)

Free 24-hour tracked

1-2 days from the point of dispatch

Royal Mail

What do you mean by “point of dispatch”?

When we receive your order, the Hello Eve clinical team reviews all the information you’ve provided and ensures our products are medically safe for you. At this point, we’ll make up your order and complete all additional clinical checks. Once it’s ready for dispatch, we hand your order over to our selected delivery partner. At this point this is where the 24 & 48-hour tracked timescales become effective.

Normally, we’re able to review, dispense and dispatch your order on the day you place it (excluding weekends).

My order is time sensitive. Will it make it to me on time?

We’ve built your order process with this in mind. So, if you’re ordering emergency contraception, we’ll only offer you a pill that works for the timescales you’ve given us, combined with our processing and delivery timescales.

Emergency pill orders placed after 2pm on Friday will be priority processed on Monday morning. Need the pill sooner?

Where in the UK do you deliver to?

We deliver across the UK; including England, Wales, Scotland and Northern Ireland. This also includes island communities, however timescales may increase due to the nature of island logistics and weather conditions. If you’re not sure what this means for you, please contact the Hello Eve team for more information. Email us at support@helloeve.co.uk or call us on 0800 802 1512.

How can I track my order?

Once your order has been received by our delivery partners, we’ll send you an email with tracking information. Here you can track the progress of your order and when it’s likely to arrive with you.

Explore more FAQs about how Hello Eve works

FAQs

Explore more FAQs about how Hello Eve works

Daily contracpetive pill

From £5 / month

Emergency contracpetive pill

From £13

Hello Eve

Superintendent Pharmacist